New Mexico Department of Health
Our mission is to promote health and wellness, improve health outcomes, and assure safety net services for all people in New Mexico.

Division of Health Improvement

The Department of Health’s Division of Health Improvement (DHI) is the regulatory entity providing compliance oversight for the following areas.

Enforcement Activities

DHI enforcement activities include:

Health facilities and community based waiver programs found out of compliance may be subject to civil monetary penalties or other sanctions as authorized by Centers for Medicare and Medicaid Services or state law.

Organizational Structure

The Division of Health Improvement consists of 162 staff members located in 4 field offices across New Mexico with a central office in Santa Fe. Our staff have a variety of professional and educational backgrounds and experiences. Many are licensed as psychologists, nurses, physicians, life safety code engineers, architects, social workers and other related fields, who hold bachelor's, master's, and doctoral degrees. We are organized into the following three areas.

  1. Health Facility Licensing – Consists of District Operations which conducts surveys, and Program Operations which administers the facility licenses and services such as the Nurse Aide Registry.
  2. Community Based Waiver Programs – Consists of Incident Management and Quality Management.
  3. Director’s Office – Consists of Administrative Services, Human Resources and the Office of Policy, Planning & Performance Improvement.

Please see the Human Resources section of our website to learn more working at DHI and obtain our latest organizational chart.


Customer Satisfaction Surveys

Has your nursing home or community program recently been surveyed by the Division of Health Improvement? If so, we would like to know. How did we do?


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