New Mexico Department of Health
Our mission is to promote health and wellness, improve health outcomes, and assure safety net services for all people in New Mexico.

Informal Dispute Resolution

ImageAny assisted living facility, nursing home, or home health agency may request an Informal Dispute Resolution (IDR).

The health facility shall be notified at the same time they receive a statement of deficiencies of their right to request informal review of specific deficiencies.

The written request for the IDR and supporting documentation must be postmarked within 10 calendar days (or the next day if the 10th calendar day falls on a holiday or a weekend) of receipt of the statement of deficiencies.

Please read the Informal Dispute Resolution Committee Operating Rules for complete details on how to get the process started.

NOTE: The request for Informal Review does not relieve the facility from providing an acceptable plan of correction within ten calendar days of receipt of the statement of deficiencies.