Health Facility Licensing
Health Facility Licensing & Certification (HFLC) is now health facilities and is composed of two bureaus, the Program Operations Bureau and the District Operations Bureau. These two bureaus are responsible for the licensing and certifying of all health facilities in New Mexico.
Together the two bureaus are responsible for establishing, monitoring and enforcing quality standards for over 3500 health facilities and laboratories to assure the health, safety, and wellbeing of residents/patients/clients.
Developing policy and collaborating with providers, consumers, regulatory agencies, state and local ombudsmen, federal, state and local policymakers, and professional associations to assure that quality standards are met. Assuring that the public receives the type of care that promotes their quality of life, their dignity, and their autonomy.
Some of the most frequently accessed topics in this section are listed below.
- Licensing a Health Facility — Information and instructions on how to apply for a health facility license.
- Certified Nurse Aide Registry — Information on the certified nurse aide registry and training program.
- Clinical Laboratory Improvement Act — How to apply, renew or report a change for a CLIA certification.
- Health Facility Survey Reports — Find a health facility survey report.
- Health Facility Dispute Resolution Process — Information is available for assisted living facilities, nursing homes, home health agencies, and for Medicare funded SNF. Visit the page for full details on the dispute process.
State Operations Manual
The Social Security Act mandates the establishment of minimum health and safety and Clinical Laboratory Improvement Act standards that must be met by providers and suppliers participating in the Medicare and Medicaid programs. The Secretary of the Department of Health and Human Services has designated Centers for Medicare and Medicaid Services to administer the standards compliance aspects of these programs.
Please read the Medicare & Medicaid Services State Operations Manual for complete details.
Please visit the Regulations page for a complete listing of the rules and regulations which govern the majority of what we do.
Licensed Health Facilities
- Health Facility Reporting System
- Incident Management System Guide for All Licensed Health Care Facilities
- Health Facility Complaint Investigation Five Day Follow-up Report Form
- Abuse, Neglect & Exploitation Reporting Poster for Health Facilities
- Abuse, Neglect & Exploitation Reporting Tribal Phone Numbers
- NMAC 7.1.13 — Incident Reporting, Intake, Processing & Training Requirements for Facilities
- Informal Dispute Resolution Committee Operating Rules
- Independent Informal Dispute Resolution Policy & Procedures
- Independent Informal Dispute Resolution Request Form
- Nurse Aide Registry Search
- Nurse Aide Exam