New Mexico Department of Health
Our mission is to promote health and wellness, improve health outcomes, and assure safety net services for all people in New Mexico.

Report Concerns

Abuse, Neglect and Exploitation Reporting

1-800-445-6242 (Toll Free)

Report suspected abuse, neglect and exploitation of adults receiving services through the Developmental Disabilities and Mi Via Waivers, statewide 24 hours a day 7 days a week.

Health Facility Complaints

1-800-752-8649 (Toll Free)

Report incidents or concerns with long-term care facilities and hospitals.

Reporting & Surveillance

505-827-0006 (Local)
505-827-0013 (Fax)

Available 24 hours a day, 365 days a year to address public health concerns that need to be addressed immediately such as: plague, measles, hantavirus, meningococcal disease, and pertussis. The number can also be called to ask questions about potential outbreaks such as influenza in a healthcare facility, suspected foodborne disease linked to food establishments, environmentally-related conditions such as lead, carbon monoxide, or mercury poisoning, and reporting and receiving recommendations about animal bites.

HIV Reporting

505-476-3515 (Local)

An HIV epidemiologist is available between 8am & 5pm, Monday through Friday, to answer questions and accept HIV surveillance reports.