New Mexico Department of Health
Our mission is to promote health and wellness, improve health outcomes, and assure safety net services for all people in New Mexico.

Developmental Disabilities Waiver

The Developmental Disabilities (DD) Waiver program also known in New Mexico as the “traditional DD waiver” is designed to provide Services and Supports that assist eligible children and adults with Intellectual and Developmental Disabilities (IDD) to participate as active members of their communities. The DD Waiver is one of several waivers available in New Mexico. The program serves as an alternative to institutional care.

New Mexico’s traditional DD Waiver Program is a person-centered, community-oriented approach to deliver supports for people with intellectual and developmental disabilities (IDD). The approach emphasizes:

Please visit the Intake and Eligibility section of our website to learn how to apply.


General Information

Since the late 1970's there has been a national movement to provide services and supports to individuals with developmental disabilities in the community rather than in institutions. While there has been a significant shift to community-based care nationwide, New Mexico is the leader in this area. New Mexico has used waiver funding to support people with intellectual and developmental disabilities since 1984. Every five years New Mexico needs to apply to the Centers for Medicare and Medicaid Services for federal approval to renew the DD Waiver Program under Federal d1915(c) Home and Community-Based Services (HCBS) Waiver rules. The New Mexico’s Human Services Department administers the DD Waiver while DDSD is the operating agency.

Please visit the Human Services Department website to find updates on the currently approved Developmental Disabilities Waiver and any requests for public comment.

On January 16, 2014, Centers for Medicare and Medicaid Services published a Final Rule addressing several sections of the Social Security Act. The Final Rule amends the regulations which govern the HCBS waiver programs. These rules are an important step forward in federal policy, supporting inclusion and integration of people with intellectual and developmental disabilities in the community.

The Final Rule applies to New Mexico’s HCBS waiver programs including the DD Waiver. All states are required to comply with the new rule by March 2019. The NMDOH Developmental Disabilities Supports Division (DDSD) launched the Know Your Rights Campaign which refers to New Mexico’s activities related to raise awareness for the rights of individuals with intellectual and developmental disabilities to participate in integrated living, vocational, educational, recreational, social and leisure activities in the community.


Communication to the Field

We have a variety of different types of communications we release. Please continue reading for our numbered memos, news alerts, and more.

Numbered Memos

These numbered memos provide important information to DD Waiver providers.

News Alerts

These periodic news alerts are meant to provide essential information on a variety of topics.


Training

Visit the Developmental Disabilities Waiver Training section of our website to learn more.


Learn More

Please visit the following quick links and for DD Waiver providers.


Contact Information

Please visit the Developmental Disabilities Waiver Staff Directory page for a listing of staff members for this waiver program. Additional contact information for the Financial Management Agency is provided below.

Financial Management Agency

The Financial Management Agency (FMA) is Conduent (Formerly Xerox) and makes payment to employees for services rendered to the waiver participant. The FMA also processes employee timesheets or invoices, and bills Medicaid for services and goods approved on the Service and Support Plan.

Conduent

1720-A Randolph Road SE, PO Box 27460
Albuquerque, NM 87125-7460

NMProviderSUPPORT@conduent.com
HIPAA.Desk.NM@conduent.com

800-820-6901 AVRS

Call Center

505-246-0710 Phone
800-299-7304 Toll-Free