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The Division of Health Improvement (DHI) is moving to the Health Care Authority (HCA). Our current webpages have moved to the Official HCA Website. Please go there for all future DHI updates.

Program Operations Bureau

Publications


Photo of the publication cover. Informal Dispute Resolution Committee Operating Rules for Nursing Homes Program Operations - Policies, Protocols & Procedures January 30, 2024

This document describes the process for requesting an informal dispute resolution hearing for Nursing Homes.



Photo of the publication cover. Informal Dispute Resolution Committee Operating Rules for Home Health Agencies Program Operations - Policies, Protocols & Procedures January 30, 2024

This document describes the process for requesting an informal dispute resolution hearing for Home Health Agencies.



Photo of the publication cover. Civil Money Penalty (CMP) Reinvestment Application Resource Guide Program Operations - Guide January 18, 2024

A civil money penalty (CMP) is a monetary penalty the Centers for Medicare & Medicaid Services (CMS) may impose against nursing homes for either the number of days or for each instance a nursing home is not in substantial compliance with one or more Medicare and Medicaid participation requirements for long-term care facilities.



Photo of the publication cover. CNA Reciprocity Form Program Operations - Form June 21, 2023

CNA Reciprocity Form



Photo of the publication cover. COVID-19 Testing Guidance for Assisted Living Facilities Program Operations - Guide January 19, 2021

COVID-19 Testing Guidance for Assisted Living Facilities



Photo of the publication cover. Nurse Aide Registry Test Fee Rates Program Operations - General June 26, 2018

Nurse Aide Registry Test Fee Rates



Photo of the publication cover. Independent Informal Dispute Resolution Policy & Procedures Program Operations - Policies, Protocols & Procedures August 1, 2016

These are the official policies and procedures for the independent informal dispute resolution process.



Photo of the publication cover. Live Blood Cell Analysis Under the Clinical Laboratory Improvement Act Program Operations - General September 23, 2015

Live Blood Cell Analysis is a test which is used for the purpose of providing information for the diagnosis, prevention, or treatment of any disease or impairment of, or assessment of the health of human beings. The Health Care Financing Administration (now the Centers for Medicare & Medicaid Services) Office of General Counsel determined in August, 1997, that Live Blood Cell Analysis was subject to all Clinical Laboratory Improvement Act requirements.



Photo of the publication cover. Clinical Laboratory Improvement Act Historical Information Program Operations - General May 18, 2015

The Clinical Laboratory Improvement Act began in the late 1960's when problems arose in the cytology laboratories that read PAP smears. The personnel in these laboratories were overworked and had a very high error rate. In 1967, the Clinical Laboratory Improvement Amendment was passed and the first laboratory regulations were born. These regulations primarily covered independent and hospital laboratories.



Photo of the publication cover. Independent Informal Dispute Resolution Request Form Program Operations - Form January 31, 2013

Use this form to request an independent informal dispute resolution hearing.