New Mexico Department of Health
Our mission is to promote health and wellness, improve health outcomes, and assure safety net services for all people in New Mexico.

Health Facility Dispute Resolution Process

All health facilities have the right the dispute the findings of a survey which results in intermediate sanctions. The type of dispute resolution process available depends on the type of health facility.


Intermediate Sanctions

Measures imposed on a facility for violations of applicable licensing laws and regulations other than license revocation, suspension, denial of license renewal, or loss of certification.

A list of intermediate sanctions include the following.


Hearing Requests

All health facilities have the right to the request the following.

NOTE: The type of dispute resolution process available depends on the type of health facility. Please continue reading below to deterime the correct process for each particular facility type.

Informal Dispute Resolution

An assisted living facility, nursing home, or home health agency may request a hearing by using Informal Dispute Resolution (IDR).

Independent Informal Dispute Resolution

A Medicare funded Skilled Nursing facilities or a dually (Medicare and Medicaid) participating SNF/NF may request a hearing by using Independent Informal Dispute Resolution (IIDR).