More Choices
Menu
Contact Information
Rhonda Rodriguez
Bureau Chief Program Operations
505-476-9093 Phone
(505)-476-9048 Fax
DNielle Medina
Acute and Continuing Care and CLIA Program Manager
(575) 202-8937 Phone
Albuquerque Acute and Continuing Care and CLIA Program505-500-2925 Phone 505-265-0290 Fax
Maurella Sooh
Bureau Chief District Operations
505-476-9039 Phone
505-476-9048 Fax
Francine Arguello
Quality Assurance Manager
505-476-9099 Phone
505-476-9048 Fax
Need Some Help?
Are you having Trouble Finding the Page you are looking for? Feel free to contact us or use our A to Z page to find an alphabetical list of pages and services available on this site.
Informal Dispute Resolution
Attention!
The Division of Health Improvement (DHI) is moving to the Health Care Authority (HCA). Our current webpages have moved to the Official HCA Website. Please go there for all future DHI updates.
Any assisted living facility, nursing home, or home health agency may request an Informal Dispute Resolution (IDR).
The health facility shall be notified at the same time they receive a statement of deficiencies of their right to request informal review of specific deficiencies.
The written request for the IDR and supporting documentation must be postmarked within 10 calendar days (or the next day if the 10th calendar day falls on a holiday or a weekend) of receipt of the statement of deficiencies.
Please read the Informal Dispute Resolution Committee Operating Rules for Nursing Homes or Informal Dispute Resolution Committee Operating Rules for Home Health Agencies for complete details on how to get the process started.
NOTE: The request for Informal Review does not relieve the facility from providing an acceptable plan of correction within ten calendar days of receipt of the statement of deficiencies.
