Quality Management Bureau

SWOT Analysis Quality Management - General January 22, 2020

A SWOT Analysis provides programs and organizations with a clear, easy-to-read map of internal and external

Tree Diagram Quality Management - General January 22, 2020

Tree Diagrams help link a task’s overall goals and sub-goals, and helps make complex tasks more visually manageable.

Affinity Diagram Quality Management - General January 22, 2020

An affinity diagram is a method of brainstorming, in which seemingly random ideas or suggestions are eventually organized within natural groupings.

Flowchart Quality Management - General January 22, 2020

A flowchart identifies the actual flow of events in a process, in comparison to the prescribed or ideal flow of events.

Interrelationship Digraph Quality Management - General January 22, 2020

Interrelationship digraphs show cause-and-effect relationships, and help analyze the natural links between different aspects of a complex situation.

Prioritization Matrix Quality Management - General January 22, 2020

A Prioritization Matrix can help an organization make decisions by narrowing options down by systematically comparing choices through the selection, weighing, and application of criteria.

PDCA: Storyboard Template Quality Management - General January 22, 2020

PDCA: Storyboard Template

Gantt Chart Quality Management - General January 22, 2020

A Gantt Chart is a bar chart that shows the tasks of a project, when each must take place, and how long each will take.

SMART Objectives Quality Management - General January 22, 2020

Objectives concretely measure a program’s successes or shortcomings, and to show how a program is translating an organization’s mission, vision, and values into action.

Plan-Do-Study-Act Quality Management - General January 22, 2020

PDSA, or Plan-Do-Study-Act, is an iterative, four-stage problem-solving model used for improving a process or carrying out change.

Run Chart Quality Management - General January 22, 2020

A run chart is used to study collected data for trends or patterns over a specific period of time.

DDW-CLCI-DirectTherapyServices-SW-201910-Routine Quality Management - Survey January 2, 2020

Report of findings.

DDW-CLCI-ExpressionsLife-MET-201908-Routine Quality Management - Survey January 2, 2020

Report of findings.

DDW-CLCI-TenderLovingCareHomes-MET-201910-Routine Quality Management - Survey January 2, 2020

Report of findings.

DDW-CLCI-ZuniEntrepreneurialEnterprises-NW-201910-Verification Quality Management - Survey January 2, 2020

Report of findings.

DDW-CLCI-ServicesDeafSouthwest-MET-201807-Routine-201809-Verification Quality Management - Survey December 31, 2019

Report of findings.

Attachment B: Case Management Determination of Compliance Process Quality Management - Guide December 13, 2019

QMB Determination of Compliance Process

DDW-CLCI-HeartWellServices-MET-201908-Routine Quality Management - Survey December 4, 2019

Report of findings.

DDW-CLCI-LaVidaFelicidad-MET-NW-SW-201904-Routine Quality Management - Survey December 4, 2019

Report of findings.

DDW-CLCI-LaVidaFelicidad-MET-NW-SW-201909-Verification Quality Management - Survey December 4, 2019

Report of findings.