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Quality Management Bureau

Publications


Photo of the publication cover. Prioritization Matrix Quality Management - General April 3, 2019

A Prioritization Matrix can help an organization make decisions by narrowing options down by systematically comparing choices through the selection, weighing, and application of criteria.



Photo of the publication cover. Interrelationship Digraph Quality Management - General April 3, 2019

Interrelationship digraphs show cause-and-effect relationships, and help analyze the natural links between different aspects of a complex situation.



Photo of the publication cover. Flowchart Quality Management - General April 3, 2019

A flowchart identifies the actual flow of events in a process, in comparison to the prescribed or ideal flow of events.



Photo of the publication cover. Affinity Diagram Quality Management - General April 3, 2019

An affinity diagram is a method of brainstorming, in which seemingly random ideas or suggestions are eventually organized within natural groupings.



Photo of the publication cover. Tree Diagram Quality Management - General April 3, 2019

Tree Diagrams help link a task’s overall goals and sub-goals, and helps make complex tasks more visually manageable.



Photo of the publication cover. SWOT Analysis Quality Management - General April 3, 2019

A SWOT Analysis provides programs and organizations with a clear, easy-to-read map of internal and external



Photo of the publication cover. Radar Chart Quality Management - General April 3, 2019

Radar charts show the gaps between current performance areas, and ideal performance areas.



Photo of the publication cover. Pareto Chart Quality Management - General April 3, 2019

A Pareto Chart helps a team focus on problems that offer the greatest potential for improvement



Photo of the publication cover. Lean Quality Management - General April 3, 2019

Lean is a time-tested method for improving performance and results by removing waste (non-value added activities) and standardizing work within a process.



Photo of the publication cover. Force Field Analysis Quality Management - General April 3, 2019

A force field analysis helps a team study a problem’s positives and negatives



Photo of the publication cover. Fishbone Diagram (Cause and Effect Diagram) Quality Management - General April 3, 2019

Fishbone Diagram (Cause and Effect Diagram)



Photo of the publication cover. Attachment B: Living Arrangements and Community Inclusion Determination Process Quality Management - Guide April 3, 2019

Attachment B: Living Arrangements and Community Inclusion Determination Process











Photo of the publication cover. DDW-CLCI-Campo-SW-201810-Routine Quality Management - Survey March 25, 2019

Report of findings.







Photo of the publication cover. DDW-CMGS-Unidas-SW-201811-Routine Quality Management - Survey March 22, 2019

Report of findings.

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