New Mexico Department of Health
Our mission is to promote health and wellness, improve health outcomes, and assure safety net services for all people in New Mexico.

Provider Data Summary

Everyone faces important decisions at different points in their lives. These decisions include where to live, work, and do things that make you happy. People with an intellectual and developmental disabilities (IDD) face the same decisions. Often people seek the help of others to assist them make important decisions, and everybody regardless of ability, uses information to make these important decisions.

The following information is provided to help you and your guardian, if you have one, make decisions regarding who provides you residential, community, and employment supports.

What is a Provider Data Summary?

The provider data summary is a list of organized data with information about current residential, community and employment service providers in New Mexico. It is created to help you choose who will provide your services. The provider data Summary can also be used with other information including the Provider Selection Guide to help you make your choices.

Provider Data Summary: Compliance with Quality Standards

There are different government agencies who are responsible for making sure services are available to individuals with IDD. The Developmental Disabilities Support Division (DDSD) contracts with service providers throughout the state. These services are designed to help people live as independently as possible.

The Quality Management Bureau (QMB) monitors service providers to make sure they are following rules and regulations designed to ensure your safety and well-being. Every two to three years, QMB sends out a team of reviewers to make sure service providers are doing their job correctly. The teams monitor providers by reviewing records and talking to staff who work there.

During a review, the QMB team might observe a problem or concern in the way services are being delivered. The data below shows the number of Higher Level Deficiencies found at the time of the review. These higher-level deficiencies are important because they may result in harm to an individual receiving supports.

Higher level deficiencies address the following areas:

Almost always, the deficiencies are corrected through a Plan of Correction process following the review. Deficiencies that are not corrected through the plan of correction process may be referred to the Internal Review Committee (IRC).

Internal Review Committee

The IRC of the Department of Health reviews problems identified by DDSD, QMB or other agencies. If the IRC decides that a problem is serious, they can impose actions or sanctions on that service provider. The information below shows if an agency has received a sanction or action from the IRC over a one year period.

Questions to Ask a Potential Service Provider

When selecting a provider, you or your guardian should ask the provider some important questions about their services. Examples of these questions are listed in the Provider Selection Guide. Also, information from the provider data summary below may give you some ideas for questions, including:

We hope this information will help you choose the right residential, community, and/or employment service provider(s) for you. If you have any questions about any of this information, please email the Provider Selection Guide Staff team at their address.

All Support Providers Statewide

The following alphabetized data summary is for all support providers statewide.

Regional Distributions

Sorted by IRC Status, then by higher level deficiencies on most recent survey, then by number of higher level deficiencies on previous survey.