We only collecting information that will help us make the site work better for you; let us contact you if you've asked us to, let us give you accurate local information if you need it and give us a sense of how people are using the site, so we can keep improving it.
In any instance where your personal information is communicated to us, you can be certain that not only are you communicating directly with us, but that it will not be intercepted by anyone. The technology we use to accomplish this is called a Secure Certificate. It's not important that you understand the inner workings of this technology. Simply look for the lock icon in your web browser on certain pages of our site to verify that secure communication is enabled before submitting your personal information to us.
Information We Collect
We collect the following information from people visiting the website:
- Questions and feedback including your email address, if you send us email
- Your IP address, and details of which browser you use
- How you use our site, using cookies and page tagging techniques
Record of feedback you send us is kept for up to two months before it's deleted.
How We Use Your Information
Any information we collect is used to:
- Improve the content and design of the website.
- Contact visitors (with their permission) to respond to feedback.
We'll never share your information with other organisations for marketing, market research or commercial purposes, and we don't pass on your personal information to any other website.
Connecting to Other Websites
Following a Link to Us from Another Website
Measuring Website Usage
We use Google Analytics to record how people use our site. We want to make sure it's meeting your needs and to understand how we can improve it.
Google Analytics stores information about what pages you visit, how long you are on the site, how you got here and what you click on. We do not collect or store your personal information, so this information cannot be used to identify who you are. We do not allow Google to use or share our analytics data.
We use small data files stored on your computer called 'cookies'. Most big websites do this. To make this site simpler, we sometimes place cookies on your computer.
They improve things by:
- Remembering settings and information, so you don't have to keep re-entering it.
- Measure how you use the website so we can make sure it meets your needs.
Our cookies aren't used to identify you personally. They're just here to make the site work better for you. You can manage and/or delete them as you wish. To learn more about cookies and how to manage them, visit the about cookies website.