Report Concerns

Abuse, Neglect and Exploitation Reporting

1-866-654-6242 (Toll Free)

Report suspected abuse, neglect and exploitation of adults receiving services through the Developmental Disabilities and Mi Via Waivers, statewide 24 hours a day 7 days a week.

Health Facility Complaints

1-800-752-8649 (Toll Free)

Report incidents or concerns with long-term care facilities and hospitals.

Reporting & Surveillance

1-833-796-8773 (Toll Free)

505-827-0013 (Fax)

Available 24 hours a day, 365 days a year to address public health concerns that need to be addressed immediately such as: plague, measles, hantavirus, meningococcal disease, and pertussis. The number can also be called to ask questions about potential outbreaks such as influenza in a healthcare facility, suspected foodborne disease linked to food establishments, environmentally-related conditions such as lead, carbon monoxide, or mercury poisoning, and reporting and receiving recommendations about animal bites.

HIV Reporting

1-833-796-8773 (Toll Free)

An HIV epidemiologist is available between 8am & 5pm, Monday through Friday, to answer questions and accept HIV surveillance reports.

Constituent Concerns

For any constituent questions or concerns regarding New Mexico Department of Health’s Public Health Division, State Facilities, State Laboratories or any other programs within the Department of Health, please contact the Secretary’s Office at constituent.concerns@doh.nm.gov or 505-946-8250.