General
Run Chart
Quality Management - General
April 3, 2019
A run chart is used to study collected data for trends or patterns over a specific period of time.
Plan-Do-Study-Act
Quality Management - General
April 3, 2019
PDSA, or Plan-Do-Study-Act, is an iterative, four-stage problem-solving model used for improving a process or carrying out change.
SMART Objectives
Quality Management - General
April 3, 2019
Objectives concretely measure a program’s successes or shortcomings, and to show how a program is translating an organization’s mission, vision, and values into action.
Gantt Chart
Quality Management - General
April 3, 2019
A Gantt Chart is a bar chart that shows the tasks of a project, when each must take place, and how long each will take.
Prioritization Matrix
Quality Management - General
April 3, 2019
A Prioritization Matrix can help an organization make decisions by narrowing options down by systematically comparing choices through the selection, weighing, and application of criteria.
Interrelationship Digraph
Quality Management - General
April 3, 2019
Interrelationship digraphs show cause-and-effect relationships, and help analyze the natural links between different aspects of a complex situation.
Flowchart
Quality Management - General
April 3, 2019
A flowchart identifies the actual flow of events in a process, in comparison to the prescribed or ideal flow of events.
Affinity Diagram
Quality Management - General
April 3, 2019
An affinity diagram is a method of brainstorming, in which seemingly random ideas or suggestions are eventually organized within natural groupings.
Tree Diagram
Quality Management - General
April 3, 2019
Tree Diagrams help link a task’s overall goals and sub-goals, and helps make complex tasks more visually manageable.
SWOT Analysis
Quality Management - General
April 3, 2019
A SWOT Analysis provides programs and organizations with a clear, easy-to-read map of internal and external
Radar Chart
Quality Management - General
April 3, 2019
Radar charts show the gaps between current performance areas, and ideal performance areas.
Pareto Chart
Quality Management - General
April 3, 2019
A Pareto Chart helps a team focus on problems that offer the greatest potential for improvement
Lean
Quality Management - General
April 3, 2019
Lean is a time-tested method for improving performance and results by removing waste (non-value added activities) and standardizing work within a process.
Force Field Analysis
Quality Management - General
April 3, 2019
A force field analysis helps a team study a problem’s positives and negatives
Fishbone Diagram (Cause and Effect Diagram)
Quality Management - General
April 3, 2019
Fishbone Diagram (Cause and Effect Diagram)