General Information Resources
Links to resource guides, information services, and other health related organization websites.
Quality Management
Affinity Diagrams - Quality Improvement Series Video
Affinity Diagrams - Quality Improvement Series Video
The Arizona Public Health Training Center presents "Affinity Diagrams" as part of a Quality Improvement Series for the public health workforce. |
Define, Measure, Analyze, Improve and Control
Define, Measure, Analyze, Improve and Control
A data-driven improvement cycle used for improving, optimizing and stabilizing business processes and designs. The improvement cycle is the core tool used to drive Six Sigma projects. However, it is not exclusive to Six Sigma and can be used as the framework for other improvement applications. |
Fishbone Diagram - Quality Improvement Series Video
Fishbone Diagram - Quality Improvement Series Video
The Arizona Public Health Training Center presents "Fishbone Diagrams" as part of a Quality Improvement Series for the public health workforce. |
Force Field Analysis - Quality Improvement Series Video
Force Field Analysis - Quality Improvement Series Video
Force Field Analysis - Quality Improvement Series Video |
Lean Six Sigma
Lean Six Sigma
A methodology that relies on a collaborative team effort to improve performance by systematically removing waste, combining lean manufacturing/lean enterprise and Six Sigma to eliminate the eight kinds of waste: transportation, inventory, motion, waiting, over production, over processing, defects, and skills. |
Pareto Chart - Quality Improvement Series Video
Pareto Chart - Quality Improvement Series Video
The Arizona Public Health Training Center presents "Pareto Chart" as part of a Quality Improvement Series for the public health workforce. |